If prompted to Change your profile picture , click the icon to access the picture folders on your computer. Windows Ask a question Report. Find new device drivers if you changed operating systems. Finger enrollment error message. Asia Pacific and Oceania.
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Depending on the model number of your computer, there are options in the BIOS to turn the biometric device on and off.
For best performance, check HP Software and Driver Downloads for device driver updates for your specific model. Clean the fingerprint reader You should periodically clean the fingerprint reader teader to remove dirt and oil.
To enroll an additional finger, select the desired finger and follow the same procedure as before. If the finger is not aligned on the sensor correctly, you will receive an error message, such as That was too far to the left.
I get the message: This may help, although I am not sure about the content or whether it relates to your DP version: Windows did not find any biometric devices on this computer when I checked via Control Panel. It looks like you’re having some trouble.
Several icons are displayed across the lower portion of the screen, representing the different web sites, applications, and actions that are associated with SimplePass.
Ydafrawy – Jun 15, at Clean the fingerprint reader.
This is because the hardware may not rezder installed on the notebook, or it may be damaged. The biometric device is the hardware that controls the fingerprint reader. Example of SimplePass custom profile picture. It also allows you to select a theme and Restore Default Icons that you may have deleted.
Update the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint image and then control access to the logon accounts that you set up. When prompted, swipe an enrolled finger over the sensor. Enter and confirm your Windows password, and then click OK to continue.
Setting up SimplePass Enrolling your fingerprints and passwords only needs to be done once. Report Respond to Messi.
The following information may help troubleshoot problems. The two buttons at the bottom of the panel are used to switch between a picture, and a picture plus name and contact information.
Setting up and using QuickLaunch. Next, install the Digital Persona Program from this Page: When prompted to Select a fingerclick the desired finger on the graphic and swipe the finger across the sensor. For more information, click here.
I have an HP Pavilion dv notebook which comes with a fingerprint reader. Asia Pacific and Oceania. Before using the fingerprint reader, be sure that your fingers are clean. Notice that a blue dot appears at the finger tip on the graphic, and, if the fingerprint is accepted, a green check mark appears on the message panel and a portion of the progress bar turns blue.
Identify the version of the fingerprint reader device driver currently installed. Please try again shortly. Press F10 to save this setting and restart the computer. Depending on the model and the year it was purchased, HP provides a number pavilioj access manager applications. Servers Server SolutionsServer Components.