If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting. Product sold by third party: This product was designated to be returned to HP. The Align the Print cartridges dialog box opens. See your browser’s documentation for specific instructions.
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See your browser’s documentation for specific instructions. The Printer Toolbox opens. Europe, Middle East, Africa.
Please return to the product information page and verify the numbers provided or try again later. Aligning Ink Cartridges Use one of the following methods to align the cartridges. Product has printef exchanged: If the self-test report does not printcontinue with the next solution. Windows and XP: Slide the cartridge into its slot with the matching icon, and then press at a slight upward angle until the cartridge snaps into place.
This tool applies to Microsoft Windows PC’s only. If these steps resolved the issueand the self-test report printsthere is prinyer need to continue troubleshooting.
I don’t see my operating system. Unable to determine warranty status. Warranty withdrawn refurbished product: Reinstall the cartridges Hold one cartridge with the HP logo on top. Double-click the HP Solution Center icon on the desktop to open it. Connect the printer directly into a wall outlet Press the Power button to turn off the product.
This product was sold by a reseller. If the issue persistscontinue with the next solution. If the page displays in the wrong region or language, click the Region – Language link in the upper right corner of your browser.
Clear all paper jams Follow these steps to clear any paper jams. HP has scanned your product but currently has no suggestions for driver updates. Turn the printer off, and then turn it on Press the Power button to turn the product off. Connect the USB cable to continue the print job.